MENU
HOME COMPANY PROFILE FTC's TRACK RECORD LIST OF COURSES ACCREDITED COURSES FACILITATORS FTC TEAM GALLERY INTERNATIONAL BUSINESS COURSES ARTICLES NEWSLETTERS LINKS ENROL NOW PAY ONLINE HERE COMMUNITY DEVELOPMENT PRACTICE CONTACT US FTC ONLINE
FTC03 - Conflict Management Course
Developing conflict management and resolution skills
This course aims at developing the conflict management and resolution skills of participants. It focuses on understanding the source and nature of conflict, enhancing listening and communication skills and tools to combat negative conflict in the workplace, arbitration and mediation of conflict.
Who should attend this course?
This course is aimed at anyone who has to manage conflict in the working environment. It could, however, be adapted to any situation.